Why can’t I have a group on your video service?

Our video service is HIPAA compliant because we qualify under the “conduit exception” because our video service is peer-to-peer (P2P) and is not routed through our servers. With groups, since a third person would need to enter the connection, your data would have to be routed through our servers as P2P is no longer an option. To make sure we would continue to be HIPAA compliant, there are additional steps we legally would need to take to ensure we are fully adhering to HIPAA standards which takes a lot of time. So for now, we are just offering one-to-one teletherapy.